Audio Transcription Coordinator

Role requirements

As Audio Transcription Coordinator you will be responsible for the production of all resources in the medium of Audio.

Transcription responsibilities will include:

• Coordinating the production of audio books, magazines, Torch literature and daily Bible reading notes in appropriate formats to a high-fidelity audio quality
• Ensuring that date specific material is made available in accordance with the transcription schedule; other material to be produced in a timely manner in line with Torch communications schedule and our Business As Usual policy
• The selection, training and ongoing supervision of audio volunteers – transcribers, editors and proof-readers
• The onboarding, training and supervision of authors who record their books for Torch
• Zoom Groups – managing participants & playback of audio, videos etc.
• Continual development of the Text to Speech (TTS) service
• Such other duties as may be reasonably required to ensure a good Audio Transcription Service

General

• Promote the good name of Torch at all times
• Assist in the promotion of Torch, such as through exhibitions and conferences, as agreed by the Chief Executive
• Participate in at least one annual in person work with Torch clients, such as Torch Together Holidays, Coffee Mornings or Fellowship Group meetings

Person Specification

Essential Criteria

Christian Commitment

• There is a Genuine Occupational Requirement (GOR) for the postholder to be a practising Christian, in accordance with Schedule 9 of the Equality Act 2010, due to the nature of the role within the Christian ministry of Torch Trust
• A committed and practising Christian, able to actively support and contribute to the Christian ethos, vision and ministry of Torch Trust
• Agreement with the aims, values and Statement of Faith of Torch Trust
• Willingness to uphold and model the Christian ethos in all working relationships

Experience and Knowledge

• Experience of coordinating projects and delivering work to deadlines
• Experience of recruiting, training or supervising staff or volunteers or contributors
• Good IT skills, including Google, Microsoft Office and confidence using online platforms such as Zoom
• Awareness of, or willingness to learn about, assistive technologies and accessible audio formats (including TTS)

Skills and Abilities

• Excellent organisational skills with the ability to manage multiple priorities effectively
• Strong attention to detail and commitment to high-quality output
• Ability to produce consistent, high-standard audio resources
• Confident communicator with strong interpersonal skills
• Ability to train, support and motivate volunteers and contributors
• Able to build effective working relationships with a range of stakeholders (staff, volunteers, authors and external partners)
• Able to work independently and collaboratively as part of a team
• Strong problem-solving skills with a proactive and flexible approach

Personal Qualities

• Warm, approachable and people-focused
• Reliable, conscientious and committed to seeing tasks through
• Creative and open to developing new ideas and improving ways of working
• Sensitive and empathetic when working with people with sight loss
• Calm under pressure and able to manage competing deadlines
• Commitment to continuous improvement and maintaining high standards

Safeguarding

• Commitment to safeguarding and promoting the welfare of vulnerable adults and children and willingness to undertake safeguarding training and adhere to all relevant organisational policies and procedures

Desirable Criteria

• Experience of working within a Christian ministry or charity environment
• Experience of working with people with sight loss
• Experience of managing online groups or communities (e.g. Zoom-based groups)
• Knowledge of copyright, licensing and rights management in audio production
• Experience of working with assistive technology or accessible media formats
• Experience of contributing to service development or implementing new technologies (including TTS systems)
• Experience of coordinating complex workflows involving multiple contributors
• Proven experience in audio recording, editing and production, ideally including spoken word or audiobook content
• Good understanding of audio production processes, including editing, mastering and quality control
• Understanding of accessibility needs for people with sight loss

Contract and Work Pattern

This is a permanent contract of 30 hours per week. The working pattern will be agreed with your Line Manager.

More staffing opportunities

Other staffing opportunities will be listed here as they become available.