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Holidays Terms and Conditions

Booking: terms and conditions

All bookings are on a full board basis. A non-refundable deposit of £50 secures a booking, the balance payable 6 weeks before the holiday begins. Prices are per person, per holiday. Single rooms carry a supplement of £10 per night.

Cancellation: a 50 per cent cancellation charge is payable within 6 weeks of the holiday start date; the full cost is payable should cancellation happen within 2 weeks' notice. In the unlikely event of Torch Holidays cancelling or changing a holiday, a full refund will be given.

Torch reserve the right to refuse any booking.

Prices do not include transport to and from your home area, but we are happy to help plan your itinerary and we try to provide transport from the local train station, bus stop or airport.

We encourage you to take out your own holiday and travel insurance.

Special diets will be catered for with adequate notice.

All venues operate a no smoking policy.

All activities are done at your own risk, volunteer guides are provided and all outings/trips/theatre trips are optional.

The Torch Holidays team includes not only trained employed staff but also trained volunteers whose role is to provide friendship, encouragement and support to guests. None of our employees or volunteers are trained, qualified or insured to nurse, act as carers or administer medication. Guests who require medical or physical assistance must be accompanied by a carer. If in doubt, contact the Holidays Leader before booking.

It is your responsibility to complete the reservation form fully and completely ensuring all details regarding your needs/mobility are correct.

 
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